
Meet a Happiness Engineer: James Homuth
Have you ever wondered what it’s like to be a Happiness Engineer? Can you really turn customer support into a career? We interviewed James Homuth, a Happiness Engineer based in Ottawa, Ontario (Canada) who has been at Automattic for less than a year to find out more about his experience. Q: You’ve been really active on internal P2s and Slack. I feel like you’ve been … Continue reading Meet a Happiness Engineer: James Homuth