Erica Kuschel is a Happiness Engineer supporting customers using WooCommerce to manage their online stores. She is also team lead for one of the WooCommerce support teams at Automattic.

One of the most appealing aspects of the Happiness Engineer role is the flexibility provided while working remotely. Maintaining a work-life balance is a plus for this former travel blogger. When more wide-spread travel is possible, you’ll probably find Erica working from an RV miles away from her hometown.

Erica shares that the most challenging part of being a Happiness Engineer is confronting your weaknesses. For example, if your weakness is time management, you should proactively manage your time effectively to set yourself up for a successful workday.

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