From the Happiness team at Automattic
Opinionated notes on CX and support from the people behind WordPress.com, WooCommerce, Jetpack, and Tumblr — written in public, while we do the work.

Opinionated notes on CX and support from the people behind WordPress.com, WooCommerce, Jetpack, and Tumblr — written in public, while we do the work.


Latest
Odie is Automattic’s internal AI assistant platform. But Odie is more than just a chatbot. It’s a persona, a bot with a job to do and a personality to match.








