Happiness Everywhere

From the Happiness team at Automattic

Customer
experience,

from the inside

Opinionated notes on CX and support from the people behind WordPress.com, WooCommerce, Jetpack, and Tumblr — written in public, while we do the work.

Customer
experience,

from the inside

Opinionated notes on CX and support from the people behind WordPress.com, WooCommerce, Jetpack, and Tumblr — written in public, while we do the work.

Topics

CX craft
CX-ology
Leadership
Life in Happiness
  • Ceramic artist using a laptop beside handmade pottery in her studio

    Latest

    What is a good customer experience?

    At Automattic, we’re defining customer experience by placing the customer at the center of our approach. We aim for effortless support, turning questions into opportunities for product improvement. Our commitment ensures that…

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