Melissa Silberstang is a Happiness Engineer with WordPress.com supporting customers through live chat and tickets as they create their sites. Working at Automattic has given her the flexibility to travel and create a workweek that fits her lifestyle. Working remotely is not as lonely as it sounds. Melissa has been able to collaborate with coworkers online through different initiatives like the committee for Diversity and Inclusion. She adds that the trial, which is part of the unique hiring process, is not as scary as it seems. During the trial, you’ll have the chance to meet other applicants and Automatticians who want to see you succeed.
Visit the Work with Us page to learn more about being a Happiness Engineer.