We’re the Happiness team at Automattic, the people behind support and customer experience for WordPress.com, WooCommerce, Jetpack, and Tumblr.
This blog is where we write in public about the work: what we’re learning, how we lead, and what it’s actually like to be a Happiness Engineer day to day. Expect stories from the team, practical tips, and honest notes on building great customer experience at scale.
Happiness Everywhere 