Shohan is a Happiness Engineer at Automattic, and in this video he explains what the job really looks like day to day.
He spends most of his time with WooCommerce merchants, fixing issues, explaining features, and helping keep their stores online. For a lot of these merchants, the store is their livelihood, so a quick fix can mean real relief.
Shohan says the best part of the job is the mix of technical work and human connection. No two days look the same, and there’s always something new to learn or test.
He also talks about what it’s like to work at Automattic: a fully distributed team spread across the world, with a culture built on curiosity, support, and sharing what you know.
Happiness Everywhere 
Really enjoyed reading ans watching this! I love how the role combines technical problem-solving with genuine human connection. It’s great to see the real impact a Happiness Engineer can have, especially when someone’s business depends on getting things back up and running.
You are such a hard worker and full of enthusiasm. I love how you bring genuine care and positive energy to what you do. May you keep spreading happiness just like you do! 😊
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