Shannon Smith is an Enterprise Happiness Engineer with WordPress.com VIP. She delivers content solutions to some of the biggest names in media, marketing, and enterprise. Shannon has over 15 years experience in open source web development. She is a long-time supporter of diversity, accessibility, and internationalization, and was a WordPress Montreal community organizer for seven years. Shannon is also a hiker, poet, and mum of … Continue reading Meet an Enterprise Happiness Engineer: Shannon Smith
Four weeks into my Happiness Engineer Trial I recall the moment I was pinged in Slack to have a ‘chat’ about whether or not I was going to be recommended to HR for a ‘HR chat’ – the next stage in the hiring process. It had been an intense four weeks – so much information to learn, so many interactions, experiences, and moments, all in … Continue reading From Trial to Jetpack HE
So you’ve heard about this new cool and amazing job called Happiness Engineer. Now you are wondering if it would be possible to reconcile being a parent of young children and working from home for this awesome company. Look no further 🙂 Continue reading “Life as a WordPress.com Happiness Engineer and a parent”
Nomad, remote worker, digital nomad, location independent – there are many different terms for it nowadays! Whatever you want to call it, it’s the lifestyle I lead and I am lucky enough that as a Happiness Engineer with Automattic I’m able to work from anywhere! My name is Anna McPhee, and you can get to know me better by checking out my blog at meander.co.nz … Continue reading Working as a nomad
We believe in support as a career at Automattic, and only hire for the role as a full-time position. The work of engineering happiness spans weekdays, weekends, and holidays. Our users all over the world have questions at all times of day (and night!) and they like getting answers right away! How do we make it work, and still maintain our culture of flexibility and … Continue reading Happiness Around the World
Working as a Happiness Engineer (HE) at Automattic, I constantly marvel at the incredible diversity of my fellow HEs. One morning I might be chatting in Slack with an HE finishing up his work in South Africa, while by late afternoon, I’m saying good morning to an Australian just starting her day. Since we provide support to our customers in Spanish and Brazilian Portuguese – … Continue reading Diversematticians
As I’ve been vocal with my friends, family, and anyone who would listen about my career at Automattic I ended up having a lot of people asking me about what it takes to be a Happiness Engineer and if it is something they could do. Most of the time I would give them a quick description and could usually tell by their reaction if they … Continue reading So You Want to be a Happiness Engineer, Huh?
Working at Automattic has truly been such a blast! When I describe my job to my friends, they have a hard time believing that it’s for real. Continue reading “A Day in the Life of a WordPress.com Happiness Engineer”