Can you transform customers into happy, loyal, passionate fans?

Do you have what it takes to join Automattic’s world-class customer support team? We get rave reviews like these: I can see now why everyone raves about your customer service. When fixing my mistake you were fast, courteous, and professional and didn’t make me feel like an idiot, even though the mistake I made was quite idiotic!I can’t say it enough: Thank you, thank you, … Continue reading Can you transform customers into happy, loyal, passionate fans?

Become a Happiness Engineer!

Update (Oct. 22, 2020): The Happiness Engineer job is currently open for applications! Perhaps you’ve been reading this blog but haven’t felt confident about applying to be a Happiness Engineer. Or maybe you’ve applied previously but we weren’t hiring in your region. Or maybe you’ve felt confident in the past but the time hasn’t been right for you. Whatever the case, if you feel that … Continue reading Become a Happiness Engineer!