Ginger cat sleeping on a desk under a keyboard.

Engineering Happiness in Public Support Channels

Have you ever desperately looked for support and ended up on a company’s Facebook page? Have you ever tweeted at the brand you really love? What about the one that you can’t stand? Have you ever wondered what it’s like to be on the other side? My name is Oliwia and I’m one of the Happiness Engineers from a team called Chiron. We take care … Continue reading Engineering Happiness in Public Support Channels

The Trial

My legs were still trembling after the second interview when I received an email with these words: We would like to advance you to the next stage in our interview process, the trial. I’m a rather reserved person, but that day I was literally jumping for joy. I did it! I made it to the trial! I couldn’t contain my happiness. But when the excitement … Continue reading The Trial