Meet a Happiness Engineer: Eric

Eric McDuffie is a Happiness Engineer supporting customers using WordPress.com. He is also team lead for one of the WordPress.com support teams at Automattic. Eric shares what it’s like working for Automattic, the benefits of working from home, and what it’s like to be a Happiness Engineer. Listen through to the end if you’re interested in joining Automattic as a Happiness Engineer. Eric gives some great … Continue reading Meet a Happiness Engineer: Eric

Developing Leadership Skills as a Happiness Engineer

In a previous job, I spent time as a restaurant manager. It was an eye opening experience for sure (and it confirmed for me that being “hangry” is a real thing). However, what especially stood out to me was how much I liked the “people” side of that role. I liked being responsible for taking care of our staff and in turn making sure that … Continue reading Developing Leadership Skills as a Happiness Engineer

How I Work: A Happiness Engineer Team Lead

Working from home is a huge perk, and also a unique challenge. Being mindful and deliberate about how you structure your day and your workspace is essential for your well-being and your productivity at work. The team leads at WordPress.com Happiness decided to share with each other how we work as we each have our own unique processes, and can no doubt learn from each … Continue reading How I Work: A Happiness Engineer Team Lead