What to Expect During Your First Three Months as a Happiness Engineer

Howdy! My name is Stewart, and let me first start by saying how much I have enjoyed this career change! The first three months were a breeze and went by so quickly. 

However, I would like to give you a peek behind the curtain to show you what you can expect during your first three months at Automattic. I think you are going to like this! 

Wow! You did it!  You made it through the trial, had your chat with HR, and are officially a Happiness Engineer! By now, you have probably ordered all of your office equipment to deck out your new digs. You have that super nice computer, those excellent monitors, and a gorgeous desk! 

When you first come on board as a Happiness Engineer, you will spend several weeks onboarding with your team. Your team and division placement is determined when you receive your offer to join Automattic (WordPress.com, Jetpack, or WooCommerce). 

You will spend a large portion of your onboarding weeks providing support to our customers. The rest of your time will be spent learning, reading, and training on all the internal tools now at your disposal. 

For the next several weeks, you will learn all there is to know about your division and have the opportunity to work closely with a teammate to ensure you are as comfortable as you can be. This teammate will be known as your Buddy, and they are there to help you get fully acclimated to your new position and team!

You will also have a team lead that will meet with you each week to see how you are doing, what went well that week, and what you would like more assistance with in the future. During this time, your lead will help you set goals, develop a roadmap of how to achieve those goals, and ensure you are well equipped to be successful! These will usually be three and six-month goals, so get ready to amaze even yourself, more than you already have with passing the trial!

For me, it was nerve-wracking and exciting at the same time! Some imposter syndrome certainly did settle in as I looked back. How did I get here? Am I really able to do this job to the fullest? Then, towards the end of the third month, I looked back and wondered why I didn’t make this move sooner! I really enjoy the autonomy here at Automattic. I can do the work the way I envisioned, take on more responsibility, and put my flair on things. It is the most refreshingly rewarding experience I have ever had! 

Also, working from home is a dream! I had already been doing that, so I was used to this. However, being able to create my schedule was perfect! As someone with physical limitations, I needed to work in different chunks of time to allow my body to recuperate. Automattic allowed me to do this from day one! 

So, with all of that said, what are you waiting for? Try it out for yourself! You can apply right here.


Interested in becoming a Happiness Engineer at Automattic? Visit the Work with Us page to learn more about how you can apply!

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